• 31 May, 2024
  • Travel tips

Is it better to book flights with an OTA?

Other Travel Agency (OTA): A platform for satiating booking experience. 

Millions of people travel around the world to multiple destinations by air. To facilitate this trip at ease, there are many airlines that bestow some unmatchable services to these places. When it comes to traveling, reservation and flight booking come hand in hand; hence, these airlines offer a great reservation experience. However, issues with their process may arise at times, and thus, to get rid of these, numerous OTAs have come into the picture so that the required procedure can be facilitated. To learn and get more information about these OTAs, you can read through the article given below. 

What is an OTA? 

An OTA is a Travel Agency, and the companies that sell you flight tickets online are known as online travel agencies. They serve as a go-between for customers and airlines, yet their costs are frequently less expensive than making a direct reservation. When you make a direct reservation on an airline's website, your ticket is usually issued quite quickly. This is due to the fact that the airline is the source of the ticket, making it uncommon for their system to permit them to offer something they do not actually have in stock.

On the other hand, there is a lag between when you buy a ticket and when it is issued with OTAs, particularly smaller ones. This is due to the fact that OTAs do not actually own the tickets they sell, in contrast to airlines. Rather, the OTA acts as a middleman, arranging flights for passengers and earning a nominal fee from the airlines in the process.

Benefits of booking flight tickets through OTAs. 

While making the bookings, there are many passengers who prefer to pass through the OTAs for flight bookings. Thus, you can refer to each of them and then get what is needed done. These are as follows: 

  • Less expensive than the airline’s own website- There are multiple airlines that have flight fares way too less than the fares on the website so that they can attract customers to revisit their website, leading to acquiring market share. For this, they may even sometimes face loss. 
  • They get commissions from Airlines- There are various airlines that pass commissions to the OTAs with every booking. This either these agencies use to levy the ticket cost or keep it by themselves. 
  • Additional discounts- Various OTAs have numerous different offers and discounts to grab deals from them and get to avail of the best prices of flight tickets. Also, with credit card payments on their platform, they have discounts. 
  • Compare Prices of different dates- While booking through OTAs, when you search for flights, you can compare the prices on different dates so that you can get to avail of a ticket at a better cost. 
  • Book tickets with Multiple Airlines at once/ get a combination booking- There are many OTAs that allow you to complete the booking of a trip with various airlines at once. You can search for round trips, layover flights, or multi-city flights with different airlines at once through their platforms. The itinerary shall also remain the same, leading to solving the problems you are facing with them. These shall allow you to book tickets on partner airlines. 

Thwarts of booking flights through OTAs

Not much to worry about, but there are a few drawbacks that can be overcome later when you book tickets through OTAs. A list of these are mentioned below in the points: 

  • There can be an absence of customer service at times. 
  • At times, the 24-hour risk-free might get dicey to be availed. 
  • While looking for OTAs, don’t choose the one with bad reviews, and if the same is new, it can cause fraud.