• 10 Dec, 2024
  • Travel tips

Sun Country Cancellation Fee & Policy: What You Need to Know

Traveling in the US under a low budget, you must look for low-cost airlines, and among those, Sun Country is found to be customers' favorite because they have made their service more affordable so that more people can afford the experience of flying in the sky. Booking a flight at Sun Country is easy, but sometimes, a person needs to cancel it due to an emergency or unforeseen situation. Sun Country understands how it feels to cancel a flight; thus, they have made it smooth and flexible for passengers to cancel their flights. 

On this page, you will find out the process to cancel a ticket at Sun Country Airlines and the rules that are important for travelers to keep in mind. Remember, learning about the rules for ticket cancellation can save you from paying extra changes that you could save.

What is Sun Country's cancellation policy?

In this part of the page, you will find the rules associated with the Sun Country cancellation policy. No matter why you are canceling, you can save money by paying the charges or get the most out of the ticket value if you read these rules. Below are some highlighted policies you must be aware of; if you need more information, you can contact Sun Country customer service. 

  • Cancellation of flight must be done within 24 hours or as early as possible to avoid incurring applicable charges. 
  • Cancelling a ticket up to four days before the departure date will result in the highest cancellation charges, which may be equivalent to the ticket value. 
  • Additional components, such as paid seat selections, bag options, car rentals, etc, are nonrefundable. 
  • Ticket cancellation after departure is not allowed, and passengers' ticket value will be forfeited.
  • If a passenger does not reach the airport or board the plane on time, there will be a no-show penalty charge for canceling, which is around $300 per direction. 
  • Compensation can be given to the passenger in case their flight is canceled, and boarding is denied. 
  • If the flight is canceled due to any control situation, Sun Country will rebook you or provide a refund at no additional cost or charges.
  • Passengers can get assistance with ticket cancellation online and offline. 
  • For any Sun Country Airlines ticket that is purchased via third-party agencies, the airline can't help you with ticket cancellation. Traveler must reach out to their respective agency for any assistance with the ticket being modified or canceled.

Can you cancel Sun Country within 24 hours?

Yes, anyone who has a flight ticket to Sun County within 24 hours and is willing to cancel it is allowed to do so. If they do, then, as per the 24-hour Sun Country cancellation policy, they will get a full refund for the ticket value with fewer penalties. However, they have to make sure the rules and guidelines have been followed; otherwise, their changes may increase.

Does Sun Country have a free cancellation?

Yes, Sun Country does have free cancellation. Still, most of their passengers are unaware of that, so if you cancel your ticket, there is a high chance that you will be paying a cancellation fee if you don't know the 24-hour ticket cancellation criteria. Sun Country allows free cancellations to passengers whose tickets have been canceled within the first 24 hours of booking, but here, passengers need to make their reservation 168 hours or 7 days in advance. 

Does Sun Country compensate for delays?

Yes, Sun Country Airlines compensates for the delays due to any operational failure or controllable measures. Still, in case the delay happens due to any factor that they do not control, then unfortunately, Sun Country feels no liability for giving compensation to passengers. The compensation for delaying scheduled flights depends on how long the flight delay occurs. How much of the compensation you will be getting can be understood by reading the guidelines below.

  • In case a delay occurs and the carrier (Sun Country) offers an alternate flight that can make you arrive at the destination within one hour after the actual time of arrival, then no compensation will be given. 
  • When the delay is more than one hour and less than 4 hours, passengers are eligible for compensation that may go up to 200% of the one-way fare, but it would not be more than $775.
  • For a delay over four hours, the compensation amount is 400% of the one-way fare value, up to a maximum of $1550 if Sun Country does not offer any alternative flight option to take passengers to their destination in less than four hours. 

How much does it cost to Cancel my flight to Sun Country?

Generally, the ticket cancellation fee in Sun Country depends on several factors, one of which is the time when you cancel the ticket. The Sun Country cancellation fee consists of several taxes and service charges, and it usually ranges between $100 and $500. However, it may vary depending on the routes and fare type as well. The final cost can be seen on the flight cancelation page, but you can make sure to pay the lesser amount if you learn how to save on cancellation.

Tips on paying fewer cancellation charges on Sun Country

Some ways can make you pay lower charges for canceling the ticket, and some of them are given below.

  • A traveler should cancel a ticket as early as possible from the departure date.
  • If traveling is not sure, look to cancel within a day after the reservation is confirmed on Sun Country.
  • Purchase refundable fares so that at least you get entitled to some refund of your ticket purchase value.
  • Use travel miles to pay for free if you have ended enough by traveling from Sun Country. 

Final Words

To sum up, you have learned about everything by reading about the flight cancellations and delays on Sun Country Airlines. Here, through this guide, you have an idea of free cancellation on a flight ticket, how much compensation will be reimbursed for delays, and most importantly, the policy for cancellation. If you have any doubts about how to cancel or related queries, call Sun Country customer services to speak with an agent who can answer all your questions and provide related assistance.